Apart from being unable to download on the Play Store, a common obstacle occurs, such as not being able to open the Play Store application. You also can’t download music, movies, TV shows or other content.
Here are the solutions why our smartphones can’t download apps on Google Play Store:
1. Internet connection
The first step in overcoming problems in the Play Store is by ensuring a strong internet connection. Could be that “can’t download apps from Play Store” error is caused by weak connection. If you want a stronger connection, try connecting your cellphone to a Wi-fi network and try downloading the application in the Play Store again.
2. Clear Play Store Cache & Data
Why can’t I download it on the Play Store when the memory is empty? Don’t panic first, you can try by clearing the cache and data in the Play Store the easy way. First, open the application in settings. Then select ‘Applications & Notifications’ and click ‘View all applications’. Next, scroll to the bottom and click ‘Google Play Store’. Select ‘Storage’ and ‘Clear Cache’. Then, click ‘Delete data’. After that, try going back to the Play Store and download the application again.
3. Restart
The last solution from not being able to download on the Play Store is by restarting the smartphone. This method is easy, it works by simply pressing the power button until the menu appears and click ‘turn off or reload’. If there is no choice, you can press the power button until the power turns off and back on. Good luck! More on how-to tips:
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